Off-hours questions
Drafts an answer to common questions using your published services, hours, and policies, ready for your team to send.
AI with human oversight
An AI assistant for customer conversations, with your rules and a human in the loop.
Chakusa's AI assistant drafts replies from your real services, hours, and pricing. By default, nothing goes out or gets booked without your team seeing it first.
- Default mode
- Draft, you review
- Real tools
- Check availability, book
- Escalation
- Handed to your team
Real shop scenarios
Three practical roles in daily operations.
The assistant works from your real services, hours, and pricing, not open-ended conversation.
Availability and booking
Can check real open slots and book an appointment using the same booking rules your team uses, with approval required by default.
Human hand-off
Complex requests, price negotiation, or anything outside its rules gets escalated straight to your team.
Deterministic governance
Configurable oversight, not a black box.
The assistant runs in Draft mode by default: every reply is prepared for review, not sent automatically. Businesses that want more autonomy can turn on approval workflows or a more autonomous mode, one action at a time.
- Draft by default
New conversations start in Draft mode. A human reviews before anything is sent.
- Approval on real actions
Actions that change something, like booking an appointment, can require sign-off before they happen.
- Human takeover, anytime
Your team can take over any conversation, resume the assistant, or hand it to a specific team member.
Domain adapted
Tuned to the vocabulary of your trade.
The assistant answers using terms and services specific to your business, not generic chatbot copy.
Barbering & Hair Parlors
Answers on chair availability, service length, and pricing, drawn from your real service list.
Independent Garages
Fields questions on common services and hours, escalating anything requiring a real diagnostic.
Boutique Practices
Handles routine scheduling questions while keeping clinical or sensitive requests with your team.
Set your own rules
An assistant that works from your real information, with your team always in the loop.
Start in Draft mode and see exactly what the assistant would say before anything reaches a customer.
- No credit card required
- Draft mode by default
- Human takeover, anytime