Vague enquiries
A customer asks for a price without giving enough information about the property or requested service.
Residential and commercial cleaning teams
Capture quote requests, schedule jobs, and turn one-off cleaning clients into repeat customers.
Chakusa connects cleaning enquiries, agreed jobs, property context, honest reviews, and repeat-service follow-up without relying on scattered messages.
First 14 days free. Choose the plan that fits your business.
- Quotes
- Visible
- Jobs
- Scheduled
- Clients
- Retained
The working reality
Why cleaning businesses lose time every week.
Vague quote requests, changing schedules, handoffs, and missed follow-up create avoidable admin around otherwise excellent work.Changing job schedules
A late job or changed access time can disrupt the working day across a small crew.
Single-visit drop-off
A satisfied one-off customer may never be invited to arrange another clean.
Silent completions
A completed job ends without a consistent, honest review request.
The connected journey
The six-step cleaning customer lifecycle.
Quote request
Capture the requested clean and the information still needed.
Job details confirmed
The business agrees the scope, timing, and next action with the customer.
Job scheduled
Add the confirmed work to the shared operating view.
Property context retained
Keep appropriate access and service notes available to authorised staff.
Review requested
Invite every eligible customer to leave honest feedback.
Repeat opportunity
See customers who may be ready to arrange another visit.
Features that matter
Everything needed for a connected cleaning operation.
Enquiry capture
Keep new cleaning and quote requests visible.
Job scheduling
Connect agreed work with the operating calendar.
Client and property context
Keep customer details and appropriate property notes together.
Mobile job notes
Give authorised team members the context needed for the visit.
Comeback tasks
Create business-controlled follow-up for repeat work.
Post-clean reviews
Request honest feedback without rating gating.
Why businesses choose Chakusa
Stay in control of every customer relationship.
Chakusa supports the operating journey while the business remains responsible for professional decisions and communication.- Direct quote relationships
- No third-party lead fee
- Shared team context
- Business-controlled follow-up
Common questions
Frequently asked questions.
Can Chakusa handle custom quote requests?
Yes. The business can capture the requested work, missing information, customer details, and next action before preparing its own quote.
Can different team members see scheduled work?
Yes. Authorised staff can work from a shared operating view.
Does Chakusa provide recurring billing?
Not on this page. Chakusa keeps repeat-service opportunities and customer follow-up visible; billing capabilities should only be described where enabled.
Are communication drafts under business control?
Yes. The business remains responsible for reviewing and sending customer communication.
Can we request honest reviews?
Yes. Eligible customers receive the same ungated feedback request.
Ready when you are