Missing heavy-item disclosures
Stairs, pianos, safes, and oversized furniture can surface too late to plan well.
Moving companies and logistics crews
Capture moving enquiries, organise job details, schedule crews, and follow up after completed moves.
Chakusa connects moving enquiries, agreed survey or job times, customer and property context, honest reviews, and business-controlled follow-up. Dispatch and safety decisions remain with the moving company.
First 14 days free. Choose the plan that fits your business.
- Enquiries
- Qualified
- Moves
- Scheduled
- Crews
- Coordinated
The working reality
Moving logistics fail when crucial details get lost on the road.
Heavy items, access restrictions, travel time, truck capacity, and customer communication need one clear operational journey.Truck and crew collisions
Travel, job duration, vehicle availability, and crew capacity all affect the working day.
Access details lost in texts
Gate codes, loading zones, lift bookings, and parking context scatter across messages.
Enquiries missed on the road
A new request arrives while the team is driving, lifting, or helping a customer.
Forgotten post-move reviews
A successful move ends without a consistent request for honest feedback.
Unclear next actions
Survey requests and promised quotes can go quiet without an owned follow-up task.
The connected journey
From first enquiry to completed move and honest review.
Enquiry captured
Collect route, property, timing, and requested moving context.
Details qualified
Staff confirm important access, inventory, and service questions.
Move arranged
The business agrees a survey or move time and assigns its resources.
Crew handoff
Keep appropriate customer and property notes available to the team.
Review requested
Invite honest feedback after the completed move.
Relationship retained
Create a human-controlled follow-up task where appropriate.
Fleet and crew schedule
A clear view of today's moving work.
Customer, property, access, and agreed timing stay connected while the moving company controls crews, vehicles, routing, and safety.Two-bedroom apartment moveLift booking and loading access attached
ConfirmedFamily-home surveyHeavy-item questions ready for staff
SurveyOffice relocation enquiryRoute and timing need confirmation
EnquiryFeatures that matter
Engineered for the reality of moving and logistics.
Enquiry capture
Structure routes, dates, property types, and requested services.
Booking management
Keep agreed surveys and moves in the working calendar.
Customer profiles
Connect customer, move, communication, and feedback context.
Job and property notes
Retain appropriate access and inventory details for staff.
Team dashboard
Give authorised staff a shared view of the working schedule.
Review requests
Collect honest feedback without rating-based gating.
Why businesses choose Chakusa
Stay in control of every customer relationship.
Chakusa supports the operating journey while the business remains responsible for professional decisions and communication.- Mover-specific job context
- Business-controlled scheduling
- Direct customer ownership
- Ungated reviews
Common questions
Frequently asked questions.
Can Chakusa automatically dispatch trucks or crews?
No autonomous dispatch is claimed. The moving company controls staffing, vehicles, timing, routing, and safety decisions.
Can we collect property and heavy-item details?
Yes. Enquiries and appropriate job notes can retain the details staff need to qualify the request.
Can the team see access information?
Authorised staff can use appropriate customer and property context kept with the job.
Does Chakusa create moving quotes?
Chakusa can organise enquiry and follow-up context, while the business remains responsible for surveys, estimates, pricing, and terms.
Are reviews filtered?
No. Eligible customers receive the same opportunity to leave honest feedback.
Ready when you are