Unclear treatment enquiries
A new customer asks about a service but the consultation need and next action are easily lost in messages.
Beauty clinics and aesthetic studios
Manage treatment enquiries, appointments, customer history, and follow-ups with confidence.
Chakusa connects non-clinical enquiries, appointments, appropriate customer notes, honest reviews, and responsible follow-up. It is not a medical record or clinical decision system.
First 14 days free. Choose the plan that fits your business.
- Enquiries
- Structured
- Appointments
- Visible
- Follow-up
- Connected
The working reality
Aesthetic practices need more than a simple walk-in diary.
Consultations, rooms, team availability, and appropriate follow-up all need a clear place in the customer journey.Room and appointment conflicts
Consultations and services need different time and room context, especially across a small team.
Lost follow-up cadence
A customer leaves without a clear business follow-up task or an appropriate route back.
Scattered customer preferences
Useful non-clinical preferences and relationship context should stay available to authorised team members.
Inconsistent feedback handling
Public reviews and private concerns need a fair, ungated request and a clear team response path.
Disconnected working tools
Enquiries, appointments, customer context, reviews, and tasks should form one visible workflow.
The connected journey
Structured end-to-end clinic delivery.
Enquiry received
Capture the requested service and the next non-clinical action.
Consultation arranged
Move the customer into an agreed consultation or appointment.
Time and room context
Keep the working schedule and relevant availability visible.
Appropriate notes logged
Store useful business context without presenting Chakusa as a clinical record.
Feedback requested
Ask every eligible customer for honest feedback after the visit.
Follow-up stays visible
Create the next task when responsible follow-up is appropriate.
Features that matter
Features tailored to beauty and skin professionals.
Structured enquiry capture
Keep consultation and service questions in one visible queue.
Team and availability view
Coordinate appointments and the working day across the team.
Customer profiles
Connect contact details, enquiries, appointments, reviews, and appropriate notes.
Responsible business notes
Keep access-controlled operational context; do not use Chakusa for clinical records.
Follow-up tasks
Let the business decide when and how a customer should be contacted.
Ungated review requests
Request honest public reviews and private feedback consistently.
Why businesses choose Chakusa
Stay in control of every customer relationship.
Chakusa supports the operating journey while the business remains responsible for professional decisions and communication.- Direct customer relationships
- No lead commission on direct bookings
- Clear team access
- Honest review requests
Common questions
Frequently asked questions.
Is Chakusa a medical record system?
No. Chakusa supports customer and appointment operations; it must not be used as a clinical record or source of medical advice.
Can we manage consultation enquiries?
Yes. The team can capture the enquiry, customer details, requested service, and a clear next action.
Can more than one team member use the working view?
Yes. Chakusa supports shared business operations and appropriate team access.
Can we request reviews without rating customers first?
Yes. Review requests are ungated and invite honest feedback from eligible customers.
Can the clinic control follow-up?
Yes. The business decides the timing, content, and appropriateness of customer communication.
Ready when you are