CHAKUSA

Independent contractors and field-service teams

Track project enquiries, site visits, customer details, and follow-ups without losing opportunities.

Chakusa connects new project enquiries, agreed site visits, customer and scope context, honest reviews, and proposal follow-up. Contractors remain responsible for estimates, contracts, trade decisions, and site safety.

First 14 days free. Choose the plan that fits your business.

Enquiries
Structured
Site visits
Scheduled
Follow-up
Owned

The working reality

Small contractors run projects, not paper factories.

Driving, site work, changing scopes, open proposals, and customer communication create administrative drag for a small team.

Scattered enquiries

New project details arrive through calls and messages without a consistent next step.

Keep each opportunity visible

Site conflicts and driving drag

Travel and assessment time can make a loosely planned day impossible.

Keep agreed visits in one schedule

Lost scope changes

Important customer requests and project context can split across conversations.

Retain appropriate scope notes

Cold proposals

An estimate is sent and the promised follow-up never returns to attention.

Create a staff-owned next action

Uncollected reputation

Completed work is not followed by a consistent honest review request.

Ask after every eligible project

Weak team handoffs

Office and field staff need the same customer, visit, and project context.

Share one authorised view

The connected journey

The six-step enquiry-to-completion system.

01

Lead captured

Structure the customer, location, requested work, and next question.

02

Site visit arranged

Agree assessment timing with realistic travel context.

03

Scope organised

Keep appropriate project notes and customer requests together.

04

Proposal follow-up

Staff create the next action around their own estimate or contract.

05

Review requested

Invite honest feedback after eligible completed work.

06

Relationship retained

Keep appropriate future work opportunities visible.

Field and office schedule

Keep site visits and next actions in one working view.

Customer, location, and project context stay connected while the contractor controls estimates, contracts, staffing, trade decisions, and safety.
08:3001
Custom deck site assessmentLocation and requested work attached
Confirmed
12:0002
Kitchen renovation enquirySite questions ready for follow-up
Enquiry
15:3003
Exterior repair assessmentCustomer and access context attached
Site visit

Features that matter

Features that keep small contractors organised and profitable.

Enquiry capture

Structure project requests and missing questions.

Site-visit scheduling

Keep agreed assessments and working time visible.

Customer records

Connect contacts, enquiries, visits, notes, and reviews.

Project notes and scopes

Retain appropriate operational context for the team.

Proposal follow-up

Let staff own the next action after sending an estimate.

Direct review requests

Collect honest feedback without gating.

Practical use cases

Practical use cases built for real jobsites.

Case study 01

Organising site visits across town

Several prospects request assessments in different areas and time windows.

What Chakusa does

The agreed visits and relevant location context stay in one working view.

Practical result

The contractor can plan the day while retaining control of routing and timing.

Case study 02

Keeping scope context together

Customer requests and project changes arrive across multiple conversations.

What Chakusa does

Appropriate project notes remain connected to the customer record.

Practical result

The team has clearer context, while formal terms remain in the contractor's approved documents.

Case study 03

Following up an open proposal

An estimate has been delivered but the next conversation has no owner.

What Chakusa does

A business-created follow-up task becomes visible.

Practical result

Staff decide when and how to contact the prospect.

Why businesses choose Chakusa

Stay in control of every customer relationship.

Chakusa supports the operating journey while the business remains responsible for professional decisions and communication.
  • No resale of direct enquiries
  • Contractor-controlled decisions
  • Shared office and field context
  • Honest review requests

Common questions

Frequently asked questions.

Does Chakusa create contracts or approve change orders?

No. The contractor remains responsible for estimates, contracts, approvals, pricing, trade decisions, and legal requirements.

Can we schedule site assessments?

Yes. The team can keep agreed site visits and relevant customer context in the working schedule.

Can office and field staff share notes?

Authorised team members can use appropriate project and customer context from one record.

Does Chakusa route crews automatically?

No autonomous routing or dispatch is claimed. The contractor controls staffing, travel, and site safety.

Can we request reviews after completed work?

Yes. Eligible customers receive the same ungated opportunity to leave honest feedback.

Ready when you are

Take control of your jobsite pipeline today.

Connect enquiries, site visits, project context, honest reviews, and staff-owned follow-up.
Start free trialView pricing
First 14 days free. Choose the plan that fits your business.